Refund & Cancellation Policy

1. Listing & Promotion Fees

If paid listings or promotional packages are purchased:

• Fees are non-refundable once the listing is published.
• Promotional upgrades cannot be reversed after activation.

2. Duplicate or Failed Transactions

Refunds may be processed if:

• Payment is deducted but listing not activated.
• Duplicate payment occurs due to technical issues.

Requests must be submitted within 7 days with payment proof.

3. Processing Timeline

Approved refunds will be processed within 7-10 working days.

4. Cancellation of Listings

Users may remove listings anytime through their dashboard. However, paid fees (if applicable) will not be refunded.

Customer Support Hours

Monday - Saturday

10:00 AM to 6:00 PM (IST)

Email Support

sales@mycar.ind.in

Response Time

We aim to respond within 24-48 business hours.

You can contact us for

• Listing issues
• Account problems
• Technical errors
• Payment queries
• General inquiries

Your satisfaction and trust are important to us.